![]() ![]() So what I was having problems with at a customer was 2 things: Then take those blocks and combine them with a full backup (VBK file) and create a new full backup. ![]() One of the best features that Veeam offers is the ability to only pull the blocks of data that has changed from a VMware (and now Hyper-V) datastore. In my book when a vendor goes the extra mile to help me understand why there might be issues… and not just fix them and be 100% reactive… then they are pretty damn awesome in my book. ![]() Tom did a great job of explaining how files are presented back to a backup server and what back-end work the ExaGrid is doing… because of this, it wasn’t hard to put my finger on why the backup job failed. After talking with Tom, from Exagrid, I have to say that I have not only learned a lot about how their product works but also why my backups started to fail. Actually, I should say when they call me because normally they know something is wrong and are on top of it before I am.Īnyhow, now that I have a few weeks of backups out there with Veeam and an Exagrid box I have started to run into issues as described in Part 4 of my ExaGrid post. However, I don’t have that feeling when I have to call ExaGrid, because they know their shit and don’t try to transfer you 100 times before its fixed. I get to work with a lot of different vendors at my job, and I must say that when I have to call one I usually plan for a crappy day. Let me start out by saying that the support and customer service from ExaGrid is top notch. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |